Career Opportunities

Retail Solutions Consultant

About Celect

Celect is a venture-backed company based in Boston with the mission of bringing science to the art of retail. Celect has built a SaaS cloud-based predictive platform that provides actionable insights to retailers by understanding how their customers choose. Founded by MIT professors and based on award winning science on choice modeling, Celect has built an experienced team of data scientists and retail experts, and a development team that is changing the way retailers make decisions. We are looking for smart, hard-working, and fun colleagues ready to join us for the ride of their career.

About the Job

The Celect team is passionate about bringing innovative products to the market. We are focused on building industry-leading products which solves a big problem in a way never done before while delivering an exceptional customer experience. As a Retail Solutions Consultant at Celect, you will be responsible for working with today’s leading retail brands to help them get the full value of the Celect Optimization Platform. The primary responsibility of the Consultant is to take a leadership role in designing, implementing, training and managing the change process for the Celect solutions with the customer. The individual will partner with all areas within the Celect organization providing retail expertise.


Responsibilities

  • Develop an understanding of the customer’s business process and provide thought leadership for how Celect’s products fit into their current ecosystem.
  • Facilitate design and requirements gathering through workshops with the business.
  • Develop and execute the business implementation strategy including the adoption plan, roll out plans, and training.
  • Provide support to the Sales Team with retail expertise and identifying the benefits and understanding the value of Celect in the business process.
  • Create project deliverables and implement according to the plan
  • Participate in the development of the Metrics / ROI.
  • Develop a strong relationship with the customers at all levels of the organization.
  • Review project status and provide necessary support to drive the project to successful completion.
  • Develop and maintain an in-depth knowledge of Celect’s solutions and how they fit into the business.
  • Maintain an expert understanding of the data flow, calculations and origins of the data for Celect’s solutions.
  • Provide thought leadership and direction to the customers by knowing industry best practices.
  • Create an environment with a strong sense of service to all customers. (internal and external)
  • Ensure overall adoption of Celect’s product within the customer.
  • Build & maintain training programs for internal associates and training new hire orientation.
  • Provide retail expertise support to the marketing department.
  • Partner with the Product Team for ongoing enhancements to the solutions.
  • Support the monitoring, measuring, and presentation of metrics to the customer
  • Create project deliverables and implement according to the plan

Requirements

  • Bachelor’s degree or higher with 5 - 8 years’ experience in a buying and/or planning leadership capacity
  • Strong knowledge of retail business management with an expert understanding of retail concepts.
  • Experience in customer-facing, problem-solving positions in fast-paced, high-tech companies
  • Must possess a positive, solution-oriented and customer-focused attitude
  • Strong verbal and written communication skills
  • Robust organization and multi-tasking skills
  • Strong relationship management skills (team oriented and leadership)
  • Strong analytical skills
  • Strong influencing skills, proven ability to garner support and buy-in at all levels at the client
  • Ability to execute change management framework
  • Ability to handle a variety of projects or commitments simultaneously
  • Flexible with ever-changing priorities
  • Comfortable managing details and high-level strategies
  • Uses thoughtful logic and methods to solve difficult problems with effective solutions
  • Proficient in a variety of presentation settings: one-on-one, small and large groups specifically to customers
  • Accurately scopes out length and difficulty of tasks and projects
  • Ability to facilitate training programs
  • Highly motivated, self-starter with strong business acumen
  • Ability to travel to customer sites (30%) as required
  • Management Consulting experience (Nice to have)

Location: New York or Boston 

 

Interested? Send your resume to jobs@celect.com.

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