Retailers are challenged to manage multiple sources of demand when customers expect everything, everywhere, all the time. This is especially apparent during peak shopping seasons. Customers want convenience, which has led to options such as buy online and return to store, buy online and ship from store, buy online and pickup in store. These new options, however, are placing an enormous strain on inventories and clouding demand forecasts.
With Celect Fulfillment Optimization, retailers can intelligently leverage store inventories to fulfill online orders, without negatively impacting in-store assortments for foot traffic. This enables retailers to enhance their traditional rules-based Order Management Systems (OMS) with advanced analytics and real-time optimization capabilities.
Fulfill online orders from stores with higher in-season supply, without negatively impacting product selection, assortment, or the overall experience of your local shoppers. Know which stores have more inventory than demand requires, while balancing cost and speed to your customer.
Minimize split shipments while simultaneously choosing the optimal shipping mode, location, and zone. Ensure customer happiness with faster shipping times and complete deliveries.
Enhance your existing rules-based Order Management System (OMS) with predictive analytics and real-time optimization capabilities. Dynamically adjust order fulfillment source based on demand across your supply chain.
To keep up with changing demand, retailers often over-supply warehouses, distribution centers, and even stores, with inventory in an attempt to avoid stockouts — which instead ends up causing excessive markdowns, eating into profits and margin.