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Lead Customer Solutions Engineer

About Celect

Celect is a venture-backed company based in Boston with the mission of bringing science to the art of retail. Celect has built a SaaS cloud-based predictive platform that provides actionable insights to retailers by understanding how their customers choose. Founded by MIT professors and based on award winning science on choice modeling, Celect has built an experienced team of data scientists and retail experts, and a development team that is changing the way retailers make decisions. We are looking for smart, hard-working, and fun colleagues ready to join us for the ride of their career.

About the Job

The Lead Customer Support Engineer will be a key technical partner with the Engineering, Product and customer teams. Our goal is to build relationships based on trust which result in successful, passionate, loyal customers and colleagues. We do this through listening to their needs and guiding them to the fullest use of the products we offer. We are looking for people with the right mix of compassion, writing skills, and technical knowledge to get the job done.


  • Proficiency with SQL, Python and cloud-based hosting platforms
  • Expertise with the Linux command line and system administration
  • Experience with and passion for Data Engineering and Data analysis
  • Excellent writing and communication skills, with a knack for taking technical language and making it understandable.
  • A passion for solving tough problems and proposing elegant solutions.
  • An ability to learn and adapt so that you can help teach others.
  • Patience, grace, and a sense of humor.


  • BS degree in computer science, preferred
  • Strong Python programming language required
  • Ability to identify problems, and effectively communicate solutions
  • Ability to work in a dynamic multi-team environment as well as independently

Location: Boston, MA


Interested? Send your resume to jobs@celect.com.

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