Retail is a race – and Amazon is thoroughly enjoying the lead. With offers such as free two-day delivery for Amazon Prime users, their industry domination renders no surprise. However, traditional retailers should not be discouraged as the opportunity to catch-up is in close reach.
So, what makes the retail giant a customer’s go-to? The answer is simple: when the customer demands, Amazon delivers.
Read this whitepaper to learn why and how retailers must improve their fulfillment operations to keep up with the high consumer expectations set by leading retailer, Amazon.